> For the complete documentation index, see [llms.txt](https://pacificdefi.gitbook.io/pacific-defi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pacificdefi.gitbook.io/pacific-defi/contact-us/customer-support.md).

# Customer Support

## There is NO customer support for Pacific DeFi.

If you're experiencing issues, our admin team is on the local Telegram groups.

If you can't find a solution, reach out to our [Telegram group](https://t.me/pacificdefi) as both the founders are very active on Telegram and can address your queries. 

{% hint style="danger" %}
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as **spam**.
{% endhint %}

{% hint style="danger" %}
**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
{% endhint %}