# Customer Support

## There is NO customer support for Pacific DeFi.

If you're experiencing issues, our admin team is on the local Telegram groups.

If you can't find a solution, reach out to our [Telegram group](https://t.me/pacificdefi) as both the founders are very active on Telegram and can address your queries. 

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Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as **spam**.
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**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
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